Support And Faqs
Support & FAQs
We’re Here to Help!
At GeekSphere, we’re committed to providing you with the best possible shopping experience. If you have any questions or need assistance, our support team is just a message away.
Frequently Asked Questions
1. How long does shipping take?
Standard Shipping: 5-7 business days.
Expedited Shipping: 2-3 business days.
International Shipping: Delivery times vary by location, typically 7-14 business days. Please note that customs processing may add additional time.
2. Do you ship internationally?
Yes, we ship worldwide! However, international orders may be subject to customs fees or import duties, which are the responsibility of the customer.
3. What is your return policy?
We offer a 30-day hassle-free return policy. Items must be returned in their original condition, with all tags attached. Please contact our support team to initiate a return.
4. How do I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information. You can use the tracking number to monitor your package’s delivery status.
5. What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other popular payment methods.
6. What if I receive a damaged or defective item?
If your item arrives damaged or defective, please contact us immediately at [Your Email]. We will gladly replace the item or issue a full refund, including return shipping costs.
7. Can I cancel or change my order?
If you need to cancel or change your order, please contact us as soon as possible. We can only modify orders that have not yet been processed for shipping.
8. Do you offer warranties on your products?
Yes, most of our products come with a manufacturer’s warranty. Please check the product description for specific warranty details.
Contact Us
If you can’t find the answer to your question here, don’t hesitate to reach out to our friendly support team!
Email: GeekSphere@hotmail.com
Live Chat: Available on our website during business hours.
Business Hours: Mon-Fri, 9 AM - 6 PM GMT.
We aim to respond to all inquiries within 24 hours. Thank you for choosing GeekSphere!